Shipping Policy

Last Updated: September 4, 2026

Thank you for shopping with us. We are committed to delivering your orders safely and on time.

1. Order Processing

• Orders are usually processed within 1–3 business days after successful payment.

• Orders placed on weekends or public holidays may be processed on the next business day.

• Once your order has been shipped, you will receive a shipping confirmation and tracking details, where available.

• During sales, festivals, or high-demand periods, processing may take slightly longer.

2. Shipping Time

Delivery time depends on your location and the shipping service used.

• Standard Delivery: Approximately 3–7 business days

• Remote/Extended Areas: Delivery may take 5–10 business days

Please note that these are estimated delivery times and are not guaranteed. Delays may occur due to weather, logistics issues, public holidays, high order volumes, or circumstances beyond our control.

3. Shipping Charges

Shipping charges are calculated and displayed at checkout based on your delivery location, order size, and applicable shipping rates.

From time to time, we may offer free shipping promotions on selected products or orders.

4. Order Tracking

Once your order has been shipped, tracking information will be shared with you through the contact details provided during checkout.

You can use the tracking information to check the current status of your shipment.

Please allow up to 24–48 hours for tracking information to become active after shipment.

5. Delivery Address

Please make sure that your shipping address, mobile number, and other delivery details are correct before placing your order.

We are not responsible for delays or failed deliveries caused by:

• Incorrect or incomplete address

• Incorrect contact information

• Customer being unavailable at the delivery address

• Refusal to accept the package

• Failure to respond to the delivery partner

If an order is returned to us because of an incorrect address or failed delivery, additional shipping charges may apply for reshipment.

6. Damaged or Open Package

If you receive a package that appears damaged, tampered with, or opened, please:

1. Take clear photographs/videos of the package before opening it.

2. Record an unboxing video, especially for valuable or fragile products.

3. Contact our customer support as soon as possible.

4. Provide your order number along with the photographs/videos.

Claims may not be accepted if sufficient evidence of the package condition is not provided.

7. Missing or Delayed Orders

If your order has not arrived within the estimated delivery period, please contact our customer support with your order number.

We will check the shipment status with the delivery partner and assist you accordingly.

8. Incorrect or Missing Items

If you receive an incorrect, incomplete, or missing item, please contact us within 48 hours of delivery.

Please provide:

• Order number

• Photographs/videos of the received package

• Photographs of the product received

• A brief description of the issue

After verification, we will provide an appropriate resolution in accordance with our return/replacement policy.

9. International Shipping

Currently, we ship orders within India only, unless otherwise specified on our website.

International shipping may be introduced in the future.

10. Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team through the contact details provided on our website.

We are happy to help you with your order and delivery-related queries.